Introduction: DevOps – More than just Dev and Ops
- High-Performance IT Organizations
- Core Chronic Conflict
- Silos of job function vs. alignment of mission
- Waste, batching and flow
- Where DevOps Came From
- The Lean Movement
- Toyota, total quality, & Deming
- The Agile Movement
- The Continuous Delivery Movement
- Exercise: IT Lifecycles – Points of Pain
Maturing a DevOps Practice in the Enterprise
- The Cultural Component
- Culture vs. individual work
- How to present the business case to leadership
- How to keep leadership involved
- How to dissolve operational silos over time
- Patterns You Can Follow
- Lean start-up teams
- Collaboration tools
- Automate everything you can
- Key tooling and automation groups
- Reserve time for improvement
- Eliminating Waste
- Detecting uneven demand
- Resolving overburdened teams
- Applying waste principles and management to IT
- The Involvement Principles
- Information security principles
- Security
- Security management and process
- Integrating security priorities with the rest of IT
- Transforming security from a cost centre to an equity builder
- Resolving stakeholder conflicts
- Exercise: The Involvement Process
- Automation
- Benefits of automation: What to expect
- Disruptions of automation
- How to prevent new bottlenecks
- Automating deployments
- Levelling workflow around automation tools
- Where should you automate?
- Exercise: Choosing a Value Stream
- Selecting the Value Stream to Start With
- Value Stream Mapping
- Exercise: Value Stream Mapping
- Plan the Transformation
- Product and Organization Architecture